About Us
Our Story
Our story is one of entrepreneurship.
Since 2004, Wellkart set out to be Australia’s Leading Direct-to-Market Commercial Refrigeration Supplier to F&B Hospitality Entrepreneurs.
Our mission is simple: Provide F&B hospitality entrepreneurs with a one-stop shop solution for reliable, high-performance commercial refrigeration equipment and transparent, everyday low prices — without the middlemen.
Unlike traditional distributors, Wellkart offers an end-to-end solution for all your commercial refrigeration needs — one trusted partner, unbeatable value, every model in stock, and service that always shows up.
That is why for over 21 years, Wellkart has been trusted by +90,000 Australian F&B hospitality entrepreneurs for all their commercial refrigeration needs.
About Wellkart
We view ourselves as partners in your success and strive to create a win-win partnership together over the long-term.
Whether you are opening your first café, scaling up your portfolio of restaurants, or expanding into new retail locations, our customers choose to partner with Wellkart because they value:
Reliability
Partner with the commercial refrigeration experts who back you for the long haul.
Saving Time
All your commercial refrigeration needs in one place.
Saving Money
Transparent direct-to-market pricing. No middlemen. Everyday low prices.
Saving Hassle
Every model in stock with fast, guaranteed delivery. No downtime!
Peace of Mind
Comprehensive warranty, spare parts, and real technical support that shows up.
Wellkart — Ready When You Are.
From café & restaurant owners to professional chefs, retailers and supermarket operators, our customers trust Wellkart for:
Quality First
We prioritise strict quality control with long-term partnerships with our select group of top-tier manufacturers
Unbeatable Value
We sell direct and share the savings with you to offer transparent everyday low prices
Nationwide Delivery
We implement fast delivery directly from our Sydney warehouse to businesses across Australia
Rapid Response
We dispatch quickly with our immediate stock availability to keep you focused on your business
Reliable Service & Support
We are always here whether you need help choosing commercial refrigeration equipment or ongoing support
Quality First
We prioritise strict quality control with long-term partnerships with our select group of top-tier manufacturers
Unbeatable Value
We sell direct and share the savings with you to offer transparent everyday low prices
Nationwide Delivery
We implement fast delivery directly from our Sydney warehouse to businesses across Australia
Rapid Response
We dispatch quickly with our immediate stock availability to keep you focused on your business
Reliable Service & Support
We are always here whether you need help choosing commercial refrigeration equipment or ongoing support
Join +90,000 of Australia’s most successful F&B entrepreneurs who trust refrigeration by Wellkart
FAQs
Why buy from Wellkart?
At Wellkart, commercial refrigeration equipment is all we focus on.
From helping you choose the right refrigeration equipment for your business to providing rapid response support, we have always been there for our F&B entrepreneurs for the past 20 years and counting.
We prioritise high quality and reliability in everything we do.
We sell direct and share the savings with you.
We offer fast nationwide delivery and respond quickly when you need us the most.
Where is your commercial refrigeration equipment manufactured?
We only partner with an exclusive group of premium manufacturers in China to provide you peace of mind across our wide range of high quality and reliable commercial refrigeration solutions.
Our manufacturers design and assemble your refrigeration equipment in China, with core refrigeration components sourced from industry leading suppliers across Europe and the Americas.
Wellkart’s integrated partnership with each of our manufacturers allows us to maintain strict quality control while continuously seeking product innovation and development across our equipment range to meet the needs of Australian F&B entrepreneurs.
What should I consider when choosing commercial refrigeration?
- Consider whether your commercial refrigeration will be generating revenue in your front-of-house, or maximising productivity in your back-of-house operations.
- With upright fridges and freezers for example, this will determine whether you prioritise improving visual display of merchandise, or maintaining performance by keeping your refrigeration components away from dirt, dust and grime.
- Evaluate how much space and features you will need based on your merchandising strategy, product types, sales turnover and inventory storage needs. Wellkart provides a complete range of commercial refrigeration equipment of varying sizes and configurations suited to your needs.
- Identify where to position your unit for ease of access, operations and maintenance. Always ensure you have provided sufficient clearance to allow ventilation to the compressor and condenser coils. Please ensure your refrigeration unit is not fully enclosed by cabinetry, or placed directly next to cooking equipment that may create concentrated hot zones.
- Please measure and check product and packaged dimensions before ordering to ensure sufficient clearance to fit through all doorways, corners and pathways into your premises.
Please Contact Us if you have any questions on which refrigeration equipment is right for your business needs.
Do you deliver throughout Australia?
Yes! Wellkart delivers throughout Australia via third-party courier companies. After your order has been dispatched, please allow for the estimated delivery times below:
- 2-3 business days for Sydney, Melbourne and Brisbane metropolitan areas
- 3-5 business days for New South Wales
- 3-5 business days for Victoria
- 3-7 business days for Queensland
- 4-6 business days for South Australia
- 5-10 business days for Western Australia
Delivery times are estimates only and are subject to transport delays outside of our control.
Following dispatch of your order, you will be able to track your order via a tracking number provided in your dispatch confirmation email.
Please measure and check product and packaged dimensions before ordering to ensure there is sufficient clearance to fit through all doorways, corners and pathways into your premises.
For more information, please see our Delivery Information page for more details.
If I purchase multiple items, can you arrange for consolidated shipping fees?
Delivery costs for each product is calculated based on the equipment’s weight, volume and destination. Delivery costs can be found on each product page and entering your postcode into the delivery calculator.
If you are ordering multiple units of equipment, please Contact Us to see if any consolidated delivery fees are available from our couriers. We will dispatch all your items in one shipment so our couriers can consolidate your delivery.
Do you provide post-sale technical support?
Wellkart is committed to providing top-notch support and service throughout your equipment’s lifespan. We maintain a comprehensive spare parts inventory for all our products, offer quick response in-house technical support, and can also connect you with our approved panel of third-party refrigeration technicians located across Australia.
As a direct-to-market supplier of commercial refrigeration equipment, if your unit breaks down, we will have the parts you need to get it back up and running again.
Please Contact Us to request maintenance or technical advice for the safe operation of your commercial refrigeration equipment.
What is your warranty policy?
Wellkart offers a standard one year (parts & labour) warranty period on our products.
We pride ourselves on the high standard of servicing and support we can provide our customers over the lifetime of your commercial refrigeration equipment. We do this by:
- ensuring all equipment models have been quality control tested prior to sale;
- providing nationwide coverage for warranty claims;
- maintaining a comprehensive spare parts inventory for all our products;
- offering quick response in-house technical support; and connecting you with our approved panel of third-party refrigeration technicians located across Australia.
To ensure your satisfaction and peace of mind, customers also have the option to purchase an additional year extended warranty (i.e. total two year parts and labour coverage) upon enquiry.
Please Contact Us if you have any questions or need further clarification regarding warranty coverage.
For more information, please see our Warranties & Repairs page for more details.
